We have a strong corporate social responsibility culture. We practice impact outsourcing and collaborate with Amsha Vijana Initiatives, a local non-governmental organization registered in Kenya to change the lives of youth from marginalized and disadvantaged backgrounds. We do this by:
Providing the youth with life skills and livelihood training;
Supporting the youth in their endeavour with coaching and mentoring services; and
Using our assignments to directly provide opportunities for gainful employment.
We support ongoing projects covering the poorer neighbourhoods and informal settlements of Nairobi. You will therefore, by working with us, be directly changing the lives and impacting the future of disadvantaged youth who are in the 15 to 25 years age bracket.
Advantages of selecting us
Timely delivery of assignments
Strong quality assurance procedures
Strong data management and data protection protocols
State-of-the-art call centre
Application of optimization methodologies
Robust security and risk management culture
Serene and conducive location
Excellent relationship management
Our business operations and process support services include provision of:
Experienced professionals and dedicated staff;
Modern office equipment and earmarked facilities; and
Credit management and debt collection.
We run a state-of-the art call centre working round-the-clock in Nairobi with a capacity of thirty well-trained personnel to handle:
Inbound or outbound sales and order-taking
Upselling and cross-selling
Support service calls
Loyalty and retention calls
We have experienced and well trained staff to provide back office support to you in the following areas: